Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times Estimated delivery times vary by destination and supplier:
- United States: 7–15 business days
- International: 14–30 business days
Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and the items ordered. Free shipping may be available on qualifying orders.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
Multiple Shipments Your order may arrive in separate packages if items are sourced from different suppliers. You will receive individual tracking numbers for each shipment.
Customs & Import Duties International orders may be subject to customs fees and import duties, which are the responsibility of the customer. GBT Enterprises is not responsible for delays caused by customs.
Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at [your email] and we will investigate with the carrier.